Information & FAQs
Are your products cruelty-free?
Yes! Our products are never tested on animals.
Are your products locally produced?
All of our handmade products are crafted in the Philippines with ingredients that are sourced from all over the world.
Are your products vegan?
Majority of our products are. We have never tested our products on animals, some of our goods do contain beeswax.
Are your products safe for sensitive skin?
Even though our products are made with natural ingredients, some people may still be allergic. We recommend patch testing and should an allergic reaction occur, to discontinue use and seek medical advice.
How do I care for my Matenara products?
Because our products are made with natural ingredients, they need extra care to maintain their efficacy and extend their shelf life. Do not expose them to high heat, direct sunlight, or any other compromising conditions, and make sure to use within 3-6 months upon opening.
Where are your products available?
We currently sell online through www.matenara.com and through our brick & mortar presence. For more information on distributors near you, please visit our Stockists page.
Could I be a stockist/reseller?
Do you have a physical store, an online presence, or are you just starting out? Email us at hello@matenara.com and let's talk!
LEGAL DISCLAIMER
None of the statements made on this website have been reviewed or evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. None of the statements on this website shall be construed as dispensing medical advice. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. You should consult a licensed health care professional about potential interactions or other possible complications before using any product, especially if you are pregnant or have any pre-existing injuries or medical conditions.